Delete your Tertibo account

The governing legal text is English. This version is the source of record.

Tertibo is operated by Alavna LLC, 113 Christine Ct, Chapel Hill, NC 27516, United States.

In the app (immediate)

Open Settings → Delete account and confirm. This permanently and irreversibly deletes your account and all associated data — every log entry and table, chat history and archives, photos, imported files, your profile, and usage records — usually within minutes.

By email

If you no longer have the app installed, email info@tertibo.com from the Google account email you signed in with, subject "Delete my Tertibo account". An email starts a deletion request; the sender address alone is not proof of ownership. Ownership must be verified before deletion, which may require confirmation through your signed-in account. Do not send your password or bank credentials. The target is to complete a verified request within 30 days and confirm by reply.

What is deleted

Everything tied to your account: log entries and tables, chats and archives, photos and imported files, profile facts, settings, and usage counters. Crash reports are not linked to your account content and expire automatically within 90 days. There is no partial retention — deletion is complete. Waitlist emails are stored separately; ask info@tertibo.com to delete an early-access request.